Privacy Policy

Lively Legacy Accommodations respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you use our application and services.

1. Types of Data Collected

We may collect the following categories of information:

• Personal Information: Name, email address, phone number and registration details.
• Payment Information: Debit card, credit card and payment verification details.
• Technical Data: Device type, operating system, IP address, app usage logs and crash reports.
• Location Data: GPS information and location preferences where permitted.
• User Preferences: Feedback, preferences and interaction history.

2. Methods of Data Collection

Information may be collected through:

• Registration forms
• Purchases and transactions
• Walk-in enquiries
• Referral programs
• Social login providers
• Payment processors
• Analytics tools
• Crash reporting systems

3. Purpose of Data Collection

• Improve application performance and user experience.
• Provide account creation, login and personalised services.
• Process payments and complete transactions securely.
• Send notifications, offers and updates with user consent.
• Meet legal and regulatory obligations.
• Detect suspicious activity and prevent fraud.

4. User Consent

By using our application, you agree to the collection and processing of information described in this Privacy Policy. Users may manage available opt-in and opt-out preferences where applicable.

5. Payment Processing

Payment information is used strictly for completing transactions, verifying billing information and preventing fraudulent activities.

6. Data Storage and Retention

Your information may be stored on secure servers, cloud infrastructure or local devices. If third-party hosting providers such as Google Cloud are used, they are required to maintain appropriate security standards.

Data is retained based on operational requirements, account status, legal obligations, taxation requirements and regulatory compliance.

7. Security Measures

We use reasonable security measures including:

• Password hashing
• Multi-factor authentication where available
• Firewalls and intrusion detection systems
• Security audits and monitoring

8. Access Control

Only authorised personnel with role-based permissions may access user information. Access is limited according to business requirements.

9. Sharing of Information

We may share information only with trusted service providers required to operate our services, including:

• Cloud hosting providers
• Payment gateways
• Analytics providers

Information may also be disclosed when required by law, regulation or court order.

10. Business Transfers

If Lively Legacy undergoes a merger, acquisition, sale or restructuring, user information may be transferred under the same privacy commitments.

11. Advertising and Marketing Partners

Where applicable, information may be shared with advertising or marketing platforms only with user consent for personalised advertisements and remarketing.

12. Third-Party Integrations

If users access services through Google, Facebook, Apple login or external APIs, certain information may be exchanged with those providers according to their privacy policies.

13. User Rights

• Right to Access: Request a copy of personal information held by us.
• Right to Rectification: Correct inaccurate information.
• Right to Erasure: Request deletion of personal data when no longer required.

14. Cookies and Tracking Technologies

We may use:

• Essential cookies for login and core functionality.
• Performance cookies for analytics, crash reports and usage statistics.
• Preference cookies for language and saved settings.
• Advertising cookies for personalised advertisements where applicable.

15. User Responsibility

Users should review this Privacy Policy periodically. Continued use of the application after updates indicates acceptance of revised terms.

16. Contact Information

Designated Contact Person: Mr Satish

Email: Lsquare.accommodation@gmail.com

Phone: 7676277785

Address: #56-57-1 1st Main, Kanaka Nagar, Erranapalya, Nagawara 560045

17. Ownership and Intellectual Property

All application software, designs, graphics, logos, trademarks and content remain the exclusive property of the company. Users may not copy, modify, distribute or reproduce any part without written permission.

18. Governing Law

This Privacy Policy shall be governed according to applicable laws and regulations. Users may contact the designated authority for complaints or disputes where applicable.